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Senior Cce For Us Shift in KOLKATA

Description:

we are looking to immediately hire senior candidates for Outbound sales process for US shift.

- B2B sales
- US process
- Great Incentive
- Monday to Friday
- Senior Telecaller
Night shift timing - 9pm to 6am

Functionality:


Customer Service Responsibilities list:

1.Manage large amounts of incoming calls

2.Generate sales leads

3.Identify and assess customers’ needs to achieve satisfaction

4.Build sustainable relationships and trust with customer accounts through open and interactive communication

5.Provide accurate, valid and complete information by using the right methods/tools

6.Meet personal/customer service team sales targets and call handling quotas

7.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

8.Keep records of customer interactions, process customer accounts and file documents

9.Follow communication procedures, guidelines and policies

10.Take the extra mile to engage customers

REQUIREMENTS
1.Proven customer support experience or experience as a client service representative

2.Track record of over-achieving quota

3.Strong phone contact handling skills and active listening

4.Familiarity with CRM systems and practices

5.Customer orientation and ability to adapt/respond to different types of characters

6.Excellent communication and presentation skills

7.Ability to multi-task, prioritize, and manage time effectively

8. Bachelors degree.

good communication skills
Salary : 30000 INR Monthly
KOLKATA , India
ATWebz Technologies Pvt.Ltd.
1/17/2020 12:33:37 AM
jobs in KOLKATA, jobs in good communication skills, jobs in SENIOR CCE FOR US SHIFT
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