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Deskside Support Engineer/ Desktop Support in Berlin

Description:

Role: Deskside Support Engineer/ Desktop Support / L1 / L2

Work Location: Frankfurt/Munchen/Dresden/Leipzig/Berlin/Bremen Germany

German Language – B2 Level

Contract Duration: 12 months fix contract

Job Description

Ability to configure and deploy desktop environments in accordance with the agreed standard configuration to authorized users.

Experience in Apple products: Mac OS X.

Experience in Microsoft Windows 7, Windows 10 and desktop related applications with basic understanding on Networking protocols and troubleshooting.

Should have knowledge on basic Active directory roles and functions.

Ability to troubleshoot network printers

Ability to Install or remove hardware and / or software using supplied installation instructions and tools.

Capable of conducting tests of the hardware and/or software affected using supplier test procedures and diagnostic tools. Correct malfunctions. Document results in accordance with agreed procedures.

Manage the repair of desktop equipment through the effective management of third party suppliers.

Knowledge of working on an ITSM tool - Remedy/Service Now

Windows 7/ Windows 10 certification

Dell certification (Desirable)

Comptia A+ certification

Aware of security best practices in workplace environment.

Ability to diligently deal with high profile users with excellent verbal and written communication skills.

Functionality:

Ability to configure and deploy desktop environments in accordance with the agreed standard configuration to authorized users.

Experience in Apple products: Mac OS X.

Experience in Microsoft Windows 7, Windows 10 and desktop related applications with basic understanding on Networking protocols and troubleshooting.

Should have knowledge on basic Active directory roles and functions.

Ability to troubleshoot network printers

Microsoft Windows 7, Windows 10 and desktop related applications,Active directory
Salary : 55000 GBP Yearly
Berlin , Germany
Pracyva
9/11/2019 7:14:38 AM
jobs in Berlin, jobs in Microsoft Windows 7, Windows 10 and desktop related applications,Active directory, jobs in Deskside Support Engineer/ Desktop Support
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